Switching to a new provider can be uncomfortable, even scary. No one can afford a long learning curve with mistakes and missteps. The new team must be prepared to take over and meet expectations from day one. We have created a Detailed Transition Plan for every new client.
As soon as SELECT is awarded a new contract, the transition process begins:
- Conduct tenant interviews to discover special requirements and needs
- Enter tenant notes and information into web-based tracking system
- Review building security procedures
- Review key/card control procedures
- Order equipment & supplies
- Prepare (SDS) log for all chemicals that will be used
- Conduct background checks on cleaning team
- Conduct a cleaning team orientation & training
- Review periodic specifications to enter schedules into our web-based tracking program
- Organize a transition team to conduct nightly inspection for the startup week
Our goal is to ensure a smooth and seamless conversion with zero defects.